Draft a knowledge base article from a resolved issue or common question.
Part of Customer Support
by anthropics· Customer supportUnclaimed · Yours? Claim it
About
Draft a knowledge base article from a resolved issue or common question. Use when a ticket resolution is worth documenting for self-service, the same question keeps coming up, a workaround needs to be published, or a known issue should be communicated to customers.
Skills people install alongside kb-article.
Runs on your machine.
Runs on your machine.
Runs on your machine.
Runs on your machine.
npx -y degit anthropics/knowledge-work-plugins/customer-support/skills/kb-article ~/.copilot/skills/kb-article
Runs on your machine.
npx -y degit anthropics/knowledge-work-plugins/customer-support/skills/kb-article ~/.cursor/skills/kb-article
Runs on your machine.
npx -y degit anthropics/knowledge-work-plugins/customer-support/skills/kb-article ~/.claude/skills/kb-article
/plugin marketplace add anthropics/knowledge-work-plugins /plugin install customer-support@knowledge-work-plugins
Runs on your machine.
npx -y degit anthropics/knowledge-work-plugins/customer-support/skills/kb-article ~/.agents/skills/kb-article
Runs on your machine.
Runs on your machine.
npx -y degit anthropics/knowledge-work-plugins/customer-support/skills/kb-article ~/.gemini/skills/kb-article
Runs on your machine.
npx -y degit anthropics/knowledge-work-plugins/customer-support/skills/kb-article .agents/skills/kb-article
Runs on your machine.
npx -y degit anthropics/knowledge-work-plugins/customer-support/skills/kb-article ~/.openclaw/skills/kb-article
Runs on your machine.
npx -y degit anthropics/knowledge-work-plugins/customer-support/skills/kb-article ~/.config/opencode/skills/kb-article
Runs on your machine.
npx -y degit anthropics/knowledge-work-plugins/customer-support/skills/kb-article ~/.hermes/skills/kb-article
Scanned and passed · checked 6 h ago
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Nothing new reaches your agent until a person has looked at it.
Scanned on every change, and again when our rules improve.
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Write a reviewSkills people install alongside kb-article.
Customer support skills that run through Composio: triage tickets, draft replies, watch SLAs, flag VIPs and escalate bugs from your agent.
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Passed
Safe to install in every agent it supports. Runs in your agent, as instructions.