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Support Skills
Security scan passedCustomer support skills that run through Composio: triage tickets, draft replies, watch SLAs, flag VIPs and escalate bugs from your agent.
Pack · 40 skillsby composio-community· Customer supportUnclaimed · Yours? Claim it
What Support Skills does
About
A pack of customer support skills from Composio's community org. Each skill is a workflow that calls your helpdesk, CRM and chat tools through the Composio CLI, most of them built around Gorgias and HubSpot, with others for Zendesk, Freshdesk, Intercom, Zoho Desk, Slack, Linear, Gmail and Notion. Run them as slash commands, or let your agent pick one. What you can do with it - Triage open tickets in Gorgias, Zendesk, Freshdesk or Zoho Desk by urgency, category and SLA - Auto-tag untagged tickets and flag duplicates to merge - Summarise a ticket, draft a reply, rewrite it in another tone or translate it, and check a draft before it goes out - Look up a customer across Gorgias tickets and HubSpot, and flag VIP customers - Check sentiment, watch SLAs and find the root cause behind related tickets - Turn a ticket into a Linear bug report, or escalate it to Linear and Slack - Prepare a refund case for a human to approve - Send CSAT follow-ups and NPS surveys, draft win-back emails and post a weekly digest to Slack - Search a Notion knowledge base, and build macros and reply templates How it works - Install the Composio CLI and sign in with composio login, then copy the skills into your project with the repo's install.sh - Each skill finds and runs the Composio tools it needs. If an app isn't connected yet, run composio link with its name and try again. - A few skills, such as the de-escalation playbook and the tone rewriter, work on text alone Good to know - You need a Composio account, with the apps you use connected to it - Some skills change things in your tools: tags, Linear issues, Slack posts and emails - The refund skill prepares the case; it doesn't issue the refund
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