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customer-escalation
Security scan passedPackage an escalation for engineering, product, or leadership with full context.
Part of Customer Support
by anthropics· Customer supportUnclaimed · Yours? Claim it
What customer-escalation does
About
Package an escalation for engineering, product, or leadership with full context. Use when a bug needs engineering attention beyond normal support, multiple customers report the same issue, a customer is threatening to churn, or an issue has sat unresolved past its SLA.
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Skills people install alongside customer-escalation.