Customer Support
Security scan passedAnthropic's support playbook for Claude: triage tickets, research answers, draft replies, package escalations and write KB articles.

Add SingChat's free live chat and AI support agent to your site, then answer visitors and train it from your agent.
by Singchat· Customer supportUnclaimed · Yours? Claim it
4 images
About
SingChat's own MCP server for its live chat and AI customer support platform. Ask your agent to set it up and SingChat opens a free workspace with no sign-up form, hands back the chat widget's embed code for your website, and then lets you run support from the chat: read and answer conversations, train the AI agent on your docs and check how support is going. What you can do with it - Create a free SingChat workspace and get the widget's embed code for plain HTML, React or Next.js - List conversations, read one in full, reply to a visitor live and mark it resolved - Train the AI agent by crawling a website or adding question-and-answer pairs, then search what it knows - Set the AI agent's greeting, instructions and model, and add keyword auto-replies - List, add, edit and remove the FAQ items shown in the chat widget - Read conversation, message and resolution stats for a chosen number of days How it connects SingChat hosts it at https://mcp.singchat.org. You can connect without a key: the first time you run setup, it opens a free workspace and gives you a short-lived, single-use link to claim it in your browser, where you choose your own email and password. After claiming, the page shows an MCP key once. Add it to your agent's config as an "Authorization: Bearer" header so the tools keep managing that workspace; the key never passes through the chat. If you already have a workspace, SingChat also offers an OAuth address, https://connect.singchat.org/mcp, that links it by signing in. Good to know - Without a key, its search and fetch tools answer from SingChat's own help articles; with a key they search your workspace's knowledge base. These two read-only tools also let you add it to ChatGPT as a connector. - A reply sent from your agent takes the conversation over from the AI. Email, Telegram and WhatsApp conversations can't be answered this way. - The claim link expires after 15 minutes, and your agent can ask for a fresh one. - The widget runs on websites, with native SDKs for iOS, Android and Flutter. SingChat has a free plan and paid plans, and a self-hosted Community Edition under the AGPL.
Once it’s added
“Set up SingChat live chat for my website.”
“Give me the SingChat embed code for my Next.js app.”
“Show my open conversations and reply to the newest one.”
Before you add it
Reads only
Conversations and their messages · Knowledge base documents and their training status · Conversation, message and resolution stats · The chat widget's embed code
Makes changes · your agent can ask first
Creates a free workspace · Replies to visitors and resolves conversations · Adds knowledge, FAQ items and keyword auto-replies · Changes the AI agent's settings
From people who use it
Step by step
Nothing new reaches your agent until a person has looked at it.
Plugins people install alongside SingChat.
No reviews yet. Used SingChat? Say how it went.
Write a reviewA hosted server: nothing runs on your machine.
A hosted server: nothing runs on your machine.
A hosted server: nothing runs on your machine.
A hosted server: nothing runs on your machine.
A hosted server: nothing runs on your machine.
A hosted server: nothing runs on your machine.
A hosted server: nothing runs on your machine.
Add to VS Codecopilot mcp add --transport http singchat https://mcp.singchat.org
A hosted server: nothing runs on your machine.
Add to Cursor.cursor/mcp.json{
"mcpServers": {
"singchat": {
"url": "https://mcp.singchat.org"
}
}
}A hosted server: nothing runs on your machine.
claude mcp add --transport http singchat https://mcp.singchat.org
A hosted server: nothing runs on your machine.
codex mcp add singchat --url https://mcp.singchat.org
A hosted server: nothing runs on your machine.
~/.gemini/config/mcp_config.json{
"mcpServers": {
"singchat": {
"url": "https://mcp.singchat.org"
}
}
}A hosted server: nothing runs on your machine.
gemini mcp add --transport http singchat https://mcp.singchat.org
A hosted server: nothing runs on your machine.
A hosted server: nothing runs on your machine.
openclaw mcp add singchat --url https://mcp.singchat.org --transport streamable-http
A hosted server: nothing runs on your machine.
opencode mcp add singchat --url https://mcp.singchat.org
A hosted server: nothing runs on your machine.
hermes mcp add singchat --url https://mcp.singchat.org
~/.hermes/config.yaml{
"mcp_servers": {
"singchat": {
"url": "https://mcp.singchat.org"
}
}
}Scanned and passed · checked 6 h ago
Plugins people install alongside SingChat.
Anthropic's support playbook for Claude: triage tickets, research answers, draft replies, package escalations and write KB articles.
A community skill that has your agent write polite Thai-language replies, apologies and refund messages for LINE OA, Shopee and more.
WYRE's community plugin for MSP help desks on Freshdesk: triage the queue, summarize tickets, reply and look up contacts and SLAs.
Nobody has shared how they use SingChat yet.
“Train the support agent on our docs site.”
“When someone mentions an invoice, reply that they can download it from the billing page.”
“How many conversations did we resolve in the last 30 days?”
Scanned on every change, and again when our rules improve.
Tell us and a person on the trust team will look at it. Or email [email protected].
Security scan
Passed
Safe to install in every agent it supports. Runs remotely on mcp.singchat.org · answering.