# retention

> Diagnoses and reduces churn — cancellation flows, save offers, failed-payment recovery, at-risk detection, and the prod…

Diagnoses and reduces churn — cancellation flows, save offers, failed-payment recovery, at-risk detection, and the product and service causes underneath. Use this when churn is rising or unexplained, to design a cancellation or win-back flow, to recover involuntary churn, to identify at-risk accounts before they leave, or to decide whether a retention problem is a product problem.

- Type: Skill
- Made by: cbrock84
- Category: Customer support
- Formats: Skills
- Version: 95c4f17
- Source: https://github.com/cbrock84/headcount/tree/HEAD/plugins/revenue/skills/retention
- Page: https://pluginboard.ai/skills/retention

## Works with

- ChatGPT
- Claude
- Gemini
- GitHub Copilot
- Cursor
- Claude Code
- Codex
- Antigravity
- Gemini CLI
- Replit
- OpenClaw
- OpenCode
- Hermes Agent

## Install

### ChatGPT

In ChatGPT: Download the retention folder and zip it, then Plugins → Skills → Create → Upload from your computer. Business and Enterprise plans.

View the folder on GitHub: https://github.com/cbrock84/headcount/tree/HEAD/plugins/revenue/skills/retention

### Claude

In Claude (web or desktop): Download the retention folder and zip the folder itself, then upload it in Customize → Skills.

View the folder on GitHub: https://github.com/cbrock84/headcount/tree/HEAD/plugins/revenue/skills/retention

### Gemini

In Gemini: Download the retention folder, then at gemini.google.com click Customize → Skills → Create → Upload and pick the folder (or a .zip of it).

View the folder on GitHub: https://github.com/cbrock84/headcount/tree/HEAD/plugins/revenue/skills/retention

### GitHub Copilot

Run in your terminal:

```shell
npx -y degit cbrock84/headcount/plugins/revenue/skills/retention ~/.copilot/skills/retention
```

View the folder on GitHub: https://github.com/cbrock84/headcount/tree/HEAD/plugins/revenue/skills/retention

### Cursor

Run in your terminal:

```shell
npx -y degit cbrock84/headcount/plugins/revenue/skills/retention ~/.cursor/skills/retention
```

View the folder on GitHub: https://github.com/cbrock84/headcount/tree/HEAD/plugins/revenue/skills/retention

### Claude Code

Run in your terminal:

```shell
npx -y degit cbrock84/headcount/plugins/revenue/skills/retention ~/.claude/skills/retention
```

View the folder on GitHub: https://github.com/cbrock84/headcount/tree/HEAD/plugins/revenue/skills/retention

Or all of Headcount Revenue, in Claude Code:

```text
/plugin marketplace add cbrock84/headcount
/plugin install revenue@headcount
```

### Codex

Run in your terminal:

```shell
npx -y degit cbrock84/headcount/plugins/revenue/skills/retention ~/.agents/skills/retention
```

View the folder on GitHub: https://github.com/cbrock84/headcount/tree/HEAD/plugins/revenue/skills/retention

### Antigravity

In Antigravity: Copy the retention folder into ~/.gemini/config/skills (Antigravity app and IDE) or ~/.gemini/antigravity-cli/skills (Antigravity CLI).

View the folder on GitHub: https://github.com/cbrock84/headcount/tree/HEAD/plugins/revenue/skills/retention

### Gemini CLI

Run in your terminal:

```shell
npx -y degit cbrock84/headcount/plugins/revenue/skills/retention ~/.gemini/skills/retention
```

View the folder on GitHub: https://github.com/cbrock84/headcount/tree/HEAD/plugins/revenue/skills/retention

### Replit

Run in your terminal:

```shell
npx -y degit cbrock84/headcount/plugins/revenue/skills/retention .agents/skills/retention
```

View the folder on GitHub: https://github.com/cbrock84/headcount/tree/HEAD/plugins/revenue/skills/retention

### OpenClaw

Run in your terminal:

```shell
npx -y degit cbrock84/headcount/plugins/revenue/skills/retention ~/.openclaw/skills/retention
```

View the folder on GitHub: https://github.com/cbrock84/headcount/tree/HEAD/plugins/revenue/skills/retention

### OpenCode

Run in your terminal:

```shell
npx -y degit cbrock84/headcount/plugins/revenue/skills/retention ~/.config/opencode/skills/retention
```

View the folder on GitHub: https://github.com/cbrock84/headcount/tree/HEAD/plugins/revenue/skills/retention

### Hermes Agent

Run in your terminal:

```shell
npx -y degit cbrock84/headcount/plugins/revenue/skills/retention ~/.hermes/skills/retention
```

View the folder on GitHub: https://github.com/cbrock84/headcount/tree/HEAD/plugins/revenue/skills/retention

---
From Pluginboard (https://pluginboard.ai).