# engagement-inbox-manager

> Use when the user asks to "triage our comments, DMs, and mentions", "draft replies to this thread", "can we repost this…

Use when the user asks to "triage our comments, DMs, and mentions", "draft replies to this thread", "can we repost this fan post", or "set up inbox SLAs and an escalation path"; produces a ranked triage queue with register detection (sincere / ironic / performative / parasocial, sentiment-inversion table included — "this is so bad" under a comedy register is praise), a commenter taxonomy (troll monitor-only / rager / misguided / unhappy-customer / advocate) with a response-tier ladder and per-channel SLAs, an escalation matrix ending at the crisis path, a moderation ladder plus house rules for owned spaces, and a UGC curation-and-rights mode whose dated permission entries route to the channel registry — every reply is a ranked DRAFT a human posts; nothing is ever auto-sent. Not for launch-window feedback triage — use launch-feedback-synthesizer. 评论私信提及分诊/语域识别/回复草稿/UGC授权

- Type: Skill
- Made by: aaron-he-zhu
- Category: Marketing & SEO
- Formats: Skills
- Version: 20.1.0
- Source: https://github.com/aaron-he-zhu/aaron-marketing-skills/tree/HEAD/social/host/engagement-inbox-manager
- Page: https://pluginboard.ai/skills/engagement-inbox-manager

## Works with

- ChatGPT
- Claude
- Gemini
- GitHub Copilot
- Cursor
- Claude Code
- Codex
- Antigravity
- Gemini CLI
- Replit
- OpenClaw
- OpenCode
- Hermes Agent

## Install

### ChatGPT

In ChatGPT: Download the engagement-inbox-manager folder and zip it, then Plugins → Skills → Create → Upload from your computer. Business and Enterprise plans.

View the folder on GitHub: https://github.com/aaron-he-zhu/aaron-marketing-skills/tree/HEAD/social/host/engagement-inbox-manager

### Claude

In Claude (web or desktop): Download the engagement-inbox-manager folder and zip the folder itself, then upload it in Customize → Skills.

View the folder on GitHub: https://github.com/aaron-he-zhu/aaron-marketing-skills/tree/HEAD/social/host/engagement-inbox-manager

### Gemini

In Gemini: Download the engagement-inbox-manager folder, then at gemini.google.com click Customize → Skills → Create → Upload and pick the folder (or a .zip of it).

View the folder on GitHub: https://github.com/aaron-he-zhu/aaron-marketing-skills/tree/HEAD/social/host/engagement-inbox-manager

### GitHub Copilot

Run in your terminal:

```shell
npx -y degit aaron-he-zhu/aaron-marketing-skills/social/host/engagement-inbox-manager ~/.copilot/skills/engagement-inbox-manager
```

View the folder on GitHub: https://github.com/aaron-he-zhu/aaron-marketing-skills/tree/HEAD/social/host/engagement-inbox-manager

### Cursor

Run in your terminal:

```shell
npx -y degit aaron-he-zhu/aaron-marketing-skills/social/host/engagement-inbox-manager ~/.cursor/skills/engagement-inbox-manager
```

View the folder on GitHub: https://github.com/aaron-he-zhu/aaron-marketing-skills/tree/HEAD/social/host/engagement-inbox-manager

### Claude Code

Run in your terminal:

```shell
npx -y degit aaron-he-zhu/aaron-marketing-skills/social/host/engagement-inbox-manager ~/.claude/skills/engagement-inbox-manager
```

View the folder on GitHub: https://github.com/aaron-he-zhu/aaron-marketing-skills/tree/HEAD/social/host/engagement-inbox-manager

Or all of Aaron Marketing Skills, in Claude Code:

```text
/plugin marketplace add aaron-he-zhu/aaron-marketing-skills
/plugin install aaron-marketing@aaron
```

### Codex

Run in your terminal:

```shell
npx -y degit aaron-he-zhu/aaron-marketing-skills/social/host/engagement-inbox-manager ~/.agents/skills/engagement-inbox-manager
```

View the folder on GitHub: https://github.com/aaron-he-zhu/aaron-marketing-skills/tree/HEAD/social/host/engagement-inbox-manager

### Antigravity

In Antigravity: Copy the engagement-inbox-manager folder into ~/.gemini/config/skills (Antigravity app and IDE) or ~/.gemini/antigravity-cli/skills (Antigravity CLI).

View the folder on GitHub: https://github.com/aaron-he-zhu/aaron-marketing-skills/tree/HEAD/social/host/engagement-inbox-manager

### Gemini CLI

Run in your terminal:

```shell
npx -y degit aaron-he-zhu/aaron-marketing-skills/social/host/engagement-inbox-manager ~/.gemini/skills/engagement-inbox-manager
```

View the folder on GitHub: https://github.com/aaron-he-zhu/aaron-marketing-skills/tree/HEAD/social/host/engagement-inbox-manager

### Replit

Run in your terminal:

```shell
npx -y degit aaron-he-zhu/aaron-marketing-skills/social/host/engagement-inbox-manager .agents/skills/engagement-inbox-manager
```

View the folder on GitHub: https://github.com/aaron-he-zhu/aaron-marketing-skills/tree/HEAD/social/host/engagement-inbox-manager

### OpenClaw

Run in your terminal:

```shell
npx -y degit aaron-he-zhu/aaron-marketing-skills/social/host/engagement-inbox-manager ~/.openclaw/skills/engagement-inbox-manager
```

View the folder on GitHub: https://github.com/aaron-he-zhu/aaron-marketing-skills/tree/HEAD/social/host/engagement-inbox-manager

### OpenCode

Run in your terminal:

```shell
npx -y degit aaron-he-zhu/aaron-marketing-skills/social/host/engagement-inbox-manager ~/.config/opencode/skills/engagement-inbox-manager
```

View the folder on GitHub: https://github.com/aaron-he-zhu/aaron-marketing-skills/tree/HEAD/social/host/engagement-inbox-manager

### Hermes Agent

Run in your terminal:

```shell
npx -y degit aaron-he-zhu/aaron-marketing-skills/social/host/engagement-inbox-manager ~/.hermes/skills/engagement-inbox-manager
```

View the folder on GitHub: https://github.com/aaron-he-zhu/aaron-marketing-skills/tree/HEAD/social/host/engagement-inbox-manager

---
From Pluginboard (https://pluginboard.ai).