# customer-success

> Audits a periodic QBR or account health-review call transcript against an eight-dimension rubric (value delivered, usag…

Audits a periodic QBR or account health-review call transcript against an eight-dimension rubric (value delivered, usage breadth, open issues, enablement gaps, stakeholder breadth, strategic alignment, forward fit, next check-in) and credits only what the customer said, or sweeps a CRM export for accounts overdue for a health review. Use when the user asks to review a QBR or account health check-in, or asks whether a customer is really healthy, and not for a renewal-risk or expansion conversation.

- Type: Skill
- Made by: zime-ai
- Category: Customer support
- Formats: Skills
- Version: 0a80542
- Source: https://github.com/zime-ai/zime-gtm-skills/tree/HEAD/skills/customer-success
- Page: https://pluginboard.ai/skills/customer-success-zime-ai

## Works with

- ChatGPT
- Claude
- Gemini
- GitHub Copilot
- Cursor
- Claude Code
- Codex
- Antigravity
- Gemini CLI
- Replit
- OpenClaw
- OpenCode
- Hermes Agent

## Install

### ChatGPT

In ChatGPT: Download the customer-success folder and zip it, then Plugins → Skills → Create → Upload from your computer. Business and Enterprise plans.

View the folder on GitHub: https://github.com/zime-ai/zime-gtm-skills/tree/HEAD/skills/customer-success

### Claude

In Claude (web or desktop): Download the customer-success folder and zip the folder itself, then upload it in Customize → Skills.

View the folder on GitHub: https://github.com/zime-ai/zime-gtm-skills/tree/HEAD/skills/customer-success

### Gemini

In Gemini: Download the customer-success folder, then at gemini.google.com click Customize → Skills → Create → Upload and pick the folder (or a .zip of it).

View the folder on GitHub: https://github.com/zime-ai/zime-gtm-skills/tree/HEAD/skills/customer-success

### GitHub Copilot

Run in your terminal:

```shell
npx -y degit zime-ai/zime-gtm-skills/skills/customer-success ~/.copilot/skills/customer-success
```

View the folder on GitHub: https://github.com/zime-ai/zime-gtm-skills/tree/HEAD/skills/customer-success

### Cursor

Run in your terminal:

```shell
npx -y degit zime-ai/zime-gtm-skills/skills/customer-success ~/.cursor/skills/customer-success
```

View the folder on GitHub: https://github.com/zime-ai/zime-gtm-skills/tree/HEAD/skills/customer-success

### Claude Code

Run in your terminal:

```shell
npx -y degit zime-ai/zime-gtm-skills/skills/customer-success ~/.claude/skills/customer-success
```

View the folder on GitHub: https://github.com/zime-ai/zime-gtm-skills/tree/HEAD/skills/customer-success

Or all of Zime GTM Skills, in Claude Code:

```text
/plugin marketplace add zime-ai/zime-gtm-skills
/plugin install gtm-skills@zime-gtm-skills
```

### Codex

Run in your terminal:

```shell
npx -y degit zime-ai/zime-gtm-skills/skills/customer-success ~/.agents/skills/customer-success
```

View the folder on GitHub: https://github.com/zime-ai/zime-gtm-skills/tree/HEAD/skills/customer-success

### Antigravity

In Antigravity: Copy the customer-success folder into ~/.gemini/config/skills (Antigravity app and IDE) or ~/.gemini/antigravity-cli/skills (Antigravity CLI).

View the folder on GitHub: https://github.com/zime-ai/zime-gtm-skills/tree/HEAD/skills/customer-success

### Gemini CLI

Run in your terminal:

```shell
npx -y degit zime-ai/zime-gtm-skills/skills/customer-success ~/.gemini/skills/customer-success
```

View the folder on GitHub: https://github.com/zime-ai/zime-gtm-skills/tree/HEAD/skills/customer-success

### Replit

Run in your terminal:

```shell
npx -y degit zime-ai/zime-gtm-skills/skills/customer-success .agents/skills/customer-success
```

View the folder on GitHub: https://github.com/zime-ai/zime-gtm-skills/tree/HEAD/skills/customer-success

### OpenClaw

Run in your terminal:

```shell
npx -y degit zime-ai/zime-gtm-skills/skills/customer-success ~/.openclaw/skills/customer-success
```

View the folder on GitHub: https://github.com/zime-ai/zime-gtm-skills/tree/HEAD/skills/customer-success

### OpenCode

Run in your terminal:

```shell
npx -y degit zime-ai/zime-gtm-skills/skills/customer-success ~/.config/opencode/skills/customer-success
```

View the folder on GitHub: https://github.com/zime-ai/zime-gtm-skills/tree/HEAD/skills/customer-success

### Hermes Agent

Run in your terminal:

```shell
npx -y degit zime-ai/zime-gtm-skills/skills/customer-success ~/.hermes/skills/customer-success
```

View the folder on GitHub: https://github.com/zime-ai/zime-gtm-skills/tree/HEAD/skills/customer-success

---
From Pluginboard (https://pluginboard.ai).