# customer-research

> When the user wants to conduct, analyze, or synthesize customer research.

When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions "customer research," "ICP research," "talk to customers," "analyze transcripts," "customer interviews," "survey analysis," "support ticket analysis," "voice of customer," "VOC," "build personas," "customer personas," "jobs to be done," "JTBD," "what do customers say," "what are customers struggling with," "Reddit mining," "G2 reviews," "review mining," "digital watering holes," "community research," "forum research," "competitor reviews," "customer sentiment," "PMF survey," "product/market fit survey," "customer interview questions," "interview outreach," "Sales Safari," or "find out why customers churn/convert/buy." Use for analyzing existing research assets, mining online sources, AND running primary research (interviews and surveys). For writing copy informed by research, see copywriting. For acting on research to improve pages, see cro.

- Type: Skill
- Made by: coreyhaines31
- Category: Marketing & SEO
- Formats: Skills
- Version: 2.0.4
- Source: https://github.com/coreyhaines31/marketingskills/tree/HEAD/skills/customer-research
- Page: https://pluginboard.ai/skills/customer-research

## Works with

- ChatGPT
- Claude
- Gemini
- GitHub Copilot
- Cursor
- Claude Code
- Codex
- Antigravity
- Gemini CLI
- Replit
- OpenClaw
- OpenCode
- Hermes Agent

## Install

### ChatGPT

In ChatGPT: Download the customer-research folder and zip it, then Plugins → Skills → Create → Upload from your computer. Business and Enterprise plans.

View the folder on GitHub: https://github.com/coreyhaines31/marketingskills/tree/HEAD/skills/customer-research

### Claude

In Claude (web or desktop): Download the customer-research folder and zip the folder itself, then upload it in Customize → Skills.

View the folder on GitHub: https://github.com/coreyhaines31/marketingskills/tree/HEAD/skills/customer-research

### Gemini

In Gemini: Download the customer-research folder, then at gemini.google.com click Customize → Skills → Create → Upload and pick the folder (or a .zip of it).

View the folder on GitHub: https://github.com/coreyhaines31/marketingskills/tree/HEAD/skills/customer-research

### GitHub Copilot

Run in your terminal:

```shell
npx -y degit coreyhaines31/marketingskills/skills/customer-research ~/.copilot/skills/customer-research
```

View the folder on GitHub: https://github.com/coreyhaines31/marketingskills/tree/HEAD/skills/customer-research

### Cursor

Run in your terminal:

```shell
npx -y degit coreyhaines31/marketingskills/skills/customer-research ~/.cursor/skills/customer-research
```

View the folder on GitHub: https://github.com/coreyhaines31/marketingskills/tree/HEAD/skills/customer-research

### Claude Code

Run in your terminal:

```shell
npx -y degit coreyhaines31/marketingskills/skills/customer-research ~/.claude/skills/customer-research
```

View the folder on GitHub: https://github.com/coreyhaines31/marketingskills/tree/HEAD/skills/customer-research

Or all of Marketing Skills, in Claude Code:

```text
/plugin marketplace add coreyhaines31/marketingskills
/plugin install marketing-skills@marketingskills
```

### Codex

Run in your terminal:

```shell
npx -y degit coreyhaines31/marketingskills/skills/customer-research ~/.agents/skills/customer-research
```

View the folder on GitHub: https://github.com/coreyhaines31/marketingskills/tree/HEAD/skills/customer-research

### Antigravity

In Antigravity: Copy the customer-research folder into ~/.gemini/config/skills (Antigravity app and IDE) or ~/.gemini/antigravity-cli/skills (Antigravity CLI).

View the folder on GitHub: https://github.com/coreyhaines31/marketingskills/tree/HEAD/skills/customer-research

### Gemini CLI

Run in your terminal:

```shell
npx -y degit coreyhaines31/marketingskills/skills/customer-research ~/.gemini/skills/customer-research
```

View the folder on GitHub: https://github.com/coreyhaines31/marketingskills/tree/HEAD/skills/customer-research

### Replit

Run in your terminal:

```shell
npx -y degit coreyhaines31/marketingskills/skills/customer-research .agents/skills/customer-research
```

View the folder on GitHub: https://github.com/coreyhaines31/marketingskills/tree/HEAD/skills/customer-research

### OpenClaw

Run in your terminal:

```shell
npx -y degit coreyhaines31/marketingskills/skills/customer-research ~/.openclaw/skills/customer-research
```

View the folder on GitHub: https://github.com/coreyhaines31/marketingskills/tree/HEAD/skills/customer-research

### OpenCode

Run in your terminal:

```shell
npx -y degit coreyhaines31/marketingskills/skills/customer-research ~/.config/opencode/skills/customer-research
```

View the folder on GitHub: https://github.com/coreyhaines31/marketingskills/tree/HEAD/skills/customer-research

### Hermes Agent

Run in your terminal:

```shell
npx -y degit coreyhaines31/marketingskills/skills/customer-research ~/.hermes/skills/customer-research
```

View the folder on GitHub: https://github.com/coreyhaines31/marketingskills/tree/HEAD/skills/customer-research

---
From Pluginboard (https://pluginboard.ai).