# customer-research

> Multi-source research on a customer question or topic with source attribution.

Multi-source research on a customer question or topic with source attribution. Use when a customer asks something you need to look up, investigating whether a bug has been reported before, checking what was previously told to a specific account, or gathering background before drafting a response.

- Type: Skill
- Made by: anthropics
- Category: Research
- Formats: Skills
- Version: eaa5e9b
- Source: https://github.com/anthropics/knowledge-work-plugins/tree/HEAD/customer-support/skills/customer-research
- Page: https://pluginboard.ai/skills/customer-research-anthropics

## Works with

- ChatGPT
- Claude
- Gemini
- GitHub Copilot
- Cursor
- Claude Code
- Codex
- Antigravity
- Gemini CLI
- Replit
- OpenClaw
- OpenCode
- Hermes Agent

## Install

### ChatGPT

In ChatGPT: Download the customer-research folder and zip it, then Plugins → Skills → Create → Upload from your computer. Business and Enterprise plans.

View the folder on GitHub: https://github.com/anthropics/knowledge-work-plugins/tree/HEAD/customer-support/skills/customer-research

### Claude

In Claude (web or desktop): Download the customer-research folder and zip the folder itself, then upload it in Customize → Skills.

View the folder on GitHub: https://github.com/anthropics/knowledge-work-plugins/tree/HEAD/customer-support/skills/customer-research

### Gemini

In Gemini: Download the customer-research folder, then at gemini.google.com click Customize → Skills → Create → Upload and pick the folder (or a .zip of it).

View the folder on GitHub: https://github.com/anthropics/knowledge-work-plugins/tree/HEAD/customer-support/skills/customer-research

### GitHub Copilot

Run in your terminal:

```shell
npx -y degit anthropics/knowledge-work-plugins/customer-support/skills/customer-research ~/.copilot/skills/customer-research
```

View the folder on GitHub: https://github.com/anthropics/knowledge-work-plugins/tree/HEAD/customer-support/skills/customer-research

### Cursor

Run in your terminal:

```shell
npx -y degit anthropics/knowledge-work-plugins/customer-support/skills/customer-research ~/.cursor/skills/customer-research
```

View the folder on GitHub: https://github.com/anthropics/knowledge-work-plugins/tree/HEAD/customer-support/skills/customer-research

### Claude Code

Run in your terminal:

```shell
npx -y degit anthropics/knowledge-work-plugins/customer-support/skills/customer-research ~/.claude/skills/customer-research
```

View the folder on GitHub: https://github.com/anthropics/knowledge-work-plugins/tree/HEAD/customer-support/skills/customer-research

Or all of Customer Support, in Claude Code:

```text
/plugin marketplace add anthropics/knowledge-work-plugins
/plugin install customer-support@knowledge-work-plugins
```

### Codex

Run in your terminal:

```shell
npx -y degit anthropics/knowledge-work-plugins/customer-support/skills/customer-research ~/.agents/skills/customer-research
```

View the folder on GitHub: https://github.com/anthropics/knowledge-work-plugins/tree/HEAD/customer-support/skills/customer-research

### Antigravity

In Antigravity: Copy the customer-research folder into ~/.gemini/config/skills (Antigravity app and IDE) or ~/.gemini/antigravity-cli/skills (Antigravity CLI).

View the folder on GitHub: https://github.com/anthropics/knowledge-work-plugins/tree/HEAD/customer-support/skills/customer-research

### Gemini CLI

Run in your terminal:

```shell
npx -y degit anthropics/knowledge-work-plugins/customer-support/skills/customer-research ~/.gemini/skills/customer-research
```

View the folder on GitHub: https://github.com/anthropics/knowledge-work-plugins/tree/HEAD/customer-support/skills/customer-research

### Replit

Run in your terminal:

```shell
npx -y degit anthropics/knowledge-work-plugins/customer-support/skills/customer-research .agents/skills/customer-research
```

View the folder on GitHub: https://github.com/anthropics/knowledge-work-plugins/tree/HEAD/customer-support/skills/customer-research

### OpenClaw

Run in your terminal:

```shell
npx -y degit anthropics/knowledge-work-plugins/customer-support/skills/customer-research ~/.openclaw/skills/customer-research
```

View the folder on GitHub: https://github.com/anthropics/knowledge-work-plugins/tree/HEAD/customer-support/skills/customer-research

### OpenCode

Run in your terminal:

```shell
npx -y degit anthropics/knowledge-work-plugins/customer-support/skills/customer-research ~/.config/opencode/skills/customer-research
```

View the folder on GitHub: https://github.com/anthropics/knowledge-work-plugins/tree/HEAD/customer-support/skills/customer-research

### Hermes Agent

Run in your terminal:

```shell
npx -y degit anthropics/knowledge-work-plugins/customer-support/skills/customer-research ~/.hermes/skills/customer-research
```

View the folder on GitHub: https://github.com/anthropics/knowledge-work-plugins/tree/HEAD/customer-support/skills/customer-research

---
From Pluginboard (https://pluginboard.ai).