# customer-journey-map

> Create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities.

Create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities. Use when mapping the customer experience, identifying friction points, improving onboarding, or visualizing the user journey.

- Type: Skill
- Made by: phuryn
- Category: Design
- Formats: Skills
- Version: 6df2066
- Source: https://github.com/phuryn/pm-skills/tree/HEAD/pm-market-research/skills/customer-journey-map
- Page: https://pluginboard.ai/skills/customer-journey-map

## Works with

- ChatGPT
- Claude
- Gemini
- GitHub Copilot
- Cursor
- Claude Code
- Codex
- Antigravity
- Gemini CLI
- Replit
- OpenClaw
- OpenCode
- Hermes Agent

## Install

### ChatGPT

In ChatGPT: Download the customer-journey-map folder and zip it, then Plugins → Skills → Create → Upload from your computer. Business and Enterprise plans.

View the folder on GitHub: https://github.com/phuryn/pm-skills/tree/HEAD/pm-market-research/skills/customer-journey-map

### Claude

In Claude (web or desktop): Download the customer-journey-map folder and zip the folder itself, then upload it in Customize → Skills.

View the folder on GitHub: https://github.com/phuryn/pm-skills/tree/HEAD/pm-market-research/skills/customer-journey-map

### Gemini

In Gemini: Download the customer-journey-map folder, then at gemini.google.com click Customize → Skills → Create → Upload and pick the folder (or a .zip of it).

View the folder on GitHub: https://github.com/phuryn/pm-skills/tree/HEAD/pm-market-research/skills/customer-journey-map

### GitHub Copilot

Run in your terminal:

```shell
npx -y degit phuryn/pm-skills/pm-market-research/skills/customer-journey-map ~/.copilot/skills/customer-journey-map
```

View the folder on GitHub: https://github.com/phuryn/pm-skills/tree/HEAD/pm-market-research/skills/customer-journey-map

### Cursor

Run in your terminal:

```shell
npx -y degit phuryn/pm-skills/pm-market-research/skills/customer-journey-map ~/.cursor/skills/customer-journey-map
```

View the folder on GitHub: https://github.com/phuryn/pm-skills/tree/HEAD/pm-market-research/skills/customer-journey-map

### Claude Code

Run in your terminal:

```shell
npx -y degit phuryn/pm-skills/pm-market-research/skills/customer-journey-map ~/.claude/skills/customer-journey-map
```

View the folder on GitHub: https://github.com/phuryn/pm-skills/tree/HEAD/pm-market-research/skills/customer-journey-map

Or all of PM Market Research, in Claude Code:

```text
/plugin marketplace add phuryn/pm-skills
/plugin install pm-market-research@pm-skills
```

### Codex

Run in your terminal:

```shell
npx -y degit phuryn/pm-skills/pm-market-research/skills/customer-journey-map ~/.agents/skills/customer-journey-map
```

View the folder on GitHub: https://github.com/phuryn/pm-skills/tree/HEAD/pm-market-research/skills/customer-journey-map

### Antigravity

In Antigravity: Copy the customer-journey-map folder into ~/.gemini/config/skills (Antigravity app and IDE) or ~/.gemini/antigravity-cli/skills (Antigravity CLI).

View the folder on GitHub: https://github.com/phuryn/pm-skills/tree/HEAD/pm-market-research/skills/customer-journey-map

### Gemini CLI

Run in your terminal:

```shell
npx -y degit phuryn/pm-skills/pm-market-research/skills/customer-journey-map ~/.gemini/skills/customer-journey-map
```

View the folder on GitHub: https://github.com/phuryn/pm-skills/tree/HEAD/pm-market-research/skills/customer-journey-map

### Replit

Run in your terminal:

```shell
npx -y degit phuryn/pm-skills/pm-market-research/skills/customer-journey-map .agents/skills/customer-journey-map
```

View the folder on GitHub: https://github.com/phuryn/pm-skills/tree/HEAD/pm-market-research/skills/customer-journey-map

### OpenClaw

Run in your terminal:

```shell
npx -y degit phuryn/pm-skills/pm-market-research/skills/customer-journey-map ~/.openclaw/skills/customer-journey-map
```

View the folder on GitHub: https://github.com/phuryn/pm-skills/tree/HEAD/pm-market-research/skills/customer-journey-map

### OpenCode

Run in your terminal:

```shell
npx -y degit phuryn/pm-skills/pm-market-research/skills/customer-journey-map ~/.config/opencode/skills/customer-journey-map
```

View the folder on GitHub: https://github.com/phuryn/pm-skills/tree/HEAD/pm-market-research/skills/customer-journey-map

### Hermes Agent

Run in your terminal:

```shell
npx -y degit phuryn/pm-skills/pm-market-research/skills/customer-journey-map ~/.hermes/skills/customer-journey-map
```

View the folder on GitHub: https://github.com/phuryn/pm-skills/tree/HEAD/pm-market-research/skills/customer-journey-map

---
From Pluginboard (https://pluginboard.ai).