# cs-playbooks

> Build customer success playbooks — onboarding, health scoring, CSQLs, expansion plays, QBRs, and churn intervention.

Build customer success playbooks — onboarding, health scoring, CSQLs, expansion plays, QBRs, and churn intervention. Use when building a CS function, designing customer journeys, or creating playbooks for retention and expansion. Triggers on: "customer success", "CS playbook", "onboarding", "health score", "CSQL", "expansion play", "customer retention", "QBR", or any request about post-sale customer engagement.

- Type: Skill
- Made by: LeadMagic
- Category: Customer support
- Formats: Skills
- Version: 1.1.0
- Source: https://github.com/leadmagic/gtm-skills/tree/HEAD/skills/customer-success/cs-playbooks
- Page: https://pluginboard.ai/skills/cs-playbooks

## Works with

- ChatGPT
- Claude
- Gemini
- GitHub Copilot
- Cursor
- Claude Code
- Codex
- Antigravity
- Gemini CLI
- Replit
- OpenClaw
- OpenCode
- Hermes Agent

## Install

### ChatGPT

In ChatGPT: Download the cs-playbooks folder and zip it, then Plugins → Skills → Create → Upload from your computer. Business and Enterprise plans.

View the folder on GitHub: https://github.com/LeadMagic/gtm-skills/tree/HEAD/skills/customer-success/cs-playbooks

### Claude

In Claude (web or desktop): Download the cs-playbooks folder and zip the folder itself, then upload it in Customize → Skills.

View the folder on GitHub: https://github.com/LeadMagic/gtm-skills/tree/HEAD/skills/customer-success/cs-playbooks

### Gemini

In Gemini: Download the cs-playbooks folder, then at gemini.google.com click Customize → Skills → Create → Upload and pick the folder (or a .zip of it).

View the folder on GitHub: https://github.com/LeadMagic/gtm-skills/tree/HEAD/skills/customer-success/cs-playbooks

### GitHub Copilot

Run in your terminal:

```shell
npx -y degit LeadMagic/gtm-skills/skills/customer-success/cs-playbooks ~/.copilot/skills/cs-playbooks
```

View the folder on GitHub: https://github.com/LeadMagic/gtm-skills/tree/HEAD/skills/customer-success/cs-playbooks

### Cursor

Run in your terminal:

```shell
npx -y degit LeadMagic/gtm-skills/skills/customer-success/cs-playbooks ~/.cursor/skills/cs-playbooks
```

View the folder on GitHub: https://github.com/LeadMagic/gtm-skills/tree/HEAD/skills/customer-success/cs-playbooks

### Claude Code

Run in your terminal:

```shell
npx -y degit LeadMagic/gtm-skills/skills/customer-success/cs-playbooks ~/.claude/skills/cs-playbooks
```

View the folder on GitHub: https://github.com/LeadMagic/gtm-skills/tree/HEAD/skills/customer-success/cs-playbooks

Or all of GTM Skills, in Claude Code:

```text
/plugin marketplace add LeadMagic/gtm-skills
/plugin install gtm-skills@gtm-skills
```

### Codex

Run in your terminal:

```shell
npx -y degit LeadMagic/gtm-skills/skills/customer-success/cs-playbooks ~/.agents/skills/cs-playbooks
```

View the folder on GitHub: https://github.com/LeadMagic/gtm-skills/tree/HEAD/skills/customer-success/cs-playbooks

### Antigravity

In Antigravity: Copy the cs-playbooks folder into ~/.gemini/config/skills (Antigravity app and IDE) or ~/.gemini/antigravity-cli/skills (Antigravity CLI).

View the folder on GitHub: https://github.com/LeadMagic/gtm-skills/tree/HEAD/skills/customer-success/cs-playbooks

### Gemini CLI

Run in your terminal:

```shell
npx -y degit LeadMagic/gtm-skills/skills/customer-success/cs-playbooks ~/.gemini/skills/cs-playbooks
```

View the folder on GitHub: https://github.com/LeadMagic/gtm-skills/tree/HEAD/skills/customer-success/cs-playbooks

### Replit

Run in your terminal:

```shell
npx -y degit LeadMagic/gtm-skills/skills/customer-success/cs-playbooks .agents/skills/cs-playbooks
```

View the folder on GitHub: https://github.com/LeadMagic/gtm-skills/tree/HEAD/skills/customer-success/cs-playbooks

### OpenClaw

Run in your terminal:

```shell
npx -y degit LeadMagic/gtm-skills/skills/customer-success/cs-playbooks ~/.openclaw/skills/cs-playbooks
```

View the folder on GitHub: https://github.com/LeadMagic/gtm-skills/tree/HEAD/skills/customer-success/cs-playbooks

### OpenCode

Run in your terminal:

```shell
npx -y degit LeadMagic/gtm-skills/skills/customer-success/cs-playbooks ~/.config/opencode/skills/cs-playbooks
```

View the folder on GitHub: https://github.com/LeadMagic/gtm-skills/tree/HEAD/skills/customer-success/cs-playbooks

### Hermes Agent

Run in your terminal:

```shell
npx -y degit LeadMagic/gtm-skills/skills/customer-success/cs-playbooks ~/.hermes/skills/cs-playbooks
```

View the folder on GitHub: https://github.com/LeadMagic/gtm-skills/tree/HEAD/skills/customer-success/cs-playbooks

---
From Pluginboard (https://pluginboard.ai).