# There There

> Lets your agent read, triage and reply to There There helpdesk tickets, and keep your knowledge base up to date.

There There's own MCP server. There There is an AI-assisted, human-led helpdesk for email and chat, built by Spatie, the team behind Flare, Mailcoach and Ray. Once it's connected, your agent can read your tickets, work on private drafts, triage tickets, reply to customers and edit your knowledge base, without leaving the chat.

What you can do with it
- List, read and search tickets, including search by meaning ("tickets about export bugs")
- Look up contacts and list your channels
- Triage: change a ticket's status, assign it to a person or team, add or remove tags, set custom fields and add internal notes
- Write private reply, note and forward drafts without sending anything
- Send replies and forwards, and start new outbound tickets
- Search, create, update and delete knowledge base (brain) articles

How it connects
There There hosts it at https://there-there.app/mcp. Add that address as a custom connector in Claude, ChatGPT, Cursor or VS Code, or add it with claude mcp add in Claude Code. The first time it's used, There There's consent screen opens: pick the workspaces and the abilities to grant, then click Allow. For scripts and CI you can send a personal API token as a Bearer header instead.

Read-only when you want it
Each ability is a checkbox: read, manage tickets, drafts, reply and knowledge write, and the agent can't see tools for abilities you didn't grant. Grant only read to keep it read-only, or drafts without reply so it prepares answers that you send yourself. A read-only API token gives read access only.

Good to know
- Every call runs as you and follows your channel access rules; tickets in channels you can't see come back as "not found".
- Every tool call is logged in the workspace, and you can revoke a connection any time from Settings, Connected apps.
- You need to belong to a There There workspace. The REST API and MCP come with every paid plan.

- Type: Plugin
- Made by: There There
- Category: Customer support
- Formats: Remote MCP
- Version: 1.0.0
- Website: https://there-there.app/docs/integrations/mcp-server
- Page: https://pluginboard.ai/plugins/there-there

## Works with

- ChatGPT
- Claude
- Muse
- Grok Bot
- Gemini
- Grok
- GitHub Copilot
- Cursor
- Claude Code
- Codex
- Antigravity
- Gemini CLI
- Replit
- OpenClaw
- OpenCode
- Hermes Agent

## Install

### ChatGPT

In ChatGPT on the web: Plugins → + → Add custom MCP server, then paste https://there-there.app/mcp under Connection. Business and Enterprise plans; Pro can add read-only servers.

### Claude

In Claude (web or desktop): Customize → Connectors → Add custom connector, then paste https://there-there.app/mcp

### Muse

In Muse: In a Muse chat, ask it to create a custom connector for the MCP server at https://there-there.app/mcp. Then tap Connect on the card it shows and sign in, or add your key.

### Grok Bot

In Grok Bot: In a chat with your Bot, say "Add this MCP server: https://there-there.app/mcp". It confirms the details with you and sets it up, and the tools are ready from your next message.

### Gemini

In Gemini: At gemini.google.com: Settings → Connected Apps → Add a custom app, then paste https://there-there.app/mcp

### Grok

In Grok on the web: At grok.com/connectors: New Connector → Custom, then enter https://there-there.app/mcp and sign in if it asks.

### GitHub Copilot

Add to VS Code: vscode:mcp/install?%7B%22name%22%3A%22there-there%22%2C%22type%22%3A%22http%22%2C%22url%22%3A%22https%3A%2F%2Fthere-there.app%2Fmcp%22%7D

Copilot CLI:

```shell
copilot mcp add --transport http there-there https://there-there.app/mcp
```

### Cursor

Add to Cursor: cursor://anysphere.cursor-deeplink/mcp/install?name=there-there&config=eyJ1cmwiOiJodHRwczovL3RoZXJlLXRoZXJlLmFwcC9tY3AifQ%3D%3D

Add to .cursor/mcp.json:

```json
{
  "mcpServers": {
    "there-there": {
      "url": "https://there-there.app/mcp"
    }
  }
}
```

### Claude Code

Run in your terminal:

```shell
claude mcp add --transport http there-there https://there-there.app/mcp
```

### Codex

Run in your terminal:

```shell
codex mcp add there-there --url https://there-there.app/mcp
```

### Antigravity

Add to ~/.gemini/config/mcp_config.json:

```json
{
  "mcpServers": {
    "there-there": {
      "url": "https://there-there.app/mcp"
    }
  }
}
```

### Gemini CLI

Run in your terminal:

```shell
gemini mcp add --transport http there-there https://there-there.app/mcp
```

### Replit

In Replit: At replit.com/integrations, open MCP Servers → + Add MCP server, paste https://there-there.app/mcp (add any headers under Advanced settings), then click Test & save.

### OpenClaw

Run in your terminal:

```shell
openclaw mcp add there-there --url https://there-there.app/mcp --transport streamable-http
```

If it needs a key or sign-in: For https://there-there.app/mcp, add --header NAME=value for each header it needs, or --auth oauth and then run openclaw mcp login there-there.

### OpenCode

Run in your terminal:

```shell
opencode mcp add there-there --url https://there-there.app/mcp
```

If it needs a key: For https://there-there.app/mcp, add --header 'NAME=value' for each header it needs. Add --global to use it in every project.

### Hermes Agent

Run in your terminal:

```shell
hermes mcp add there-there --url https://there-there.app/mcp
```

Add to ~/.hermes/config.yaml:

```json
{
  "mcp_servers": {
    "there-there": {
      "url": "https://there-there.app/mcp"
    }
  }
}
```

If it signs in with OAuth: If https://there-there.app/mcp asks you to sign in, add --auth oauth to the command, or auth: oauth to its entry.

---
From Pluginboard (https://pluginboard.ai).