# Supovia Customer Support

> Lets your agent triage Supovia customer chats, answer from your help articles, send a reply you approve and resolve conversations.

Supovia's own MCP server for its customer support platform, which runs live chat on websites and apps. Connect it and your agent can see which conversations need you, research answers in your help center, send a reply you've approved, and resolve or reopen a conversation.

What you can do with it
- List your support websites and check whether each one's AI agent is on
- Count unresolved conversations, in total or per website
- List open, unread or recently active conversations, and check one conversation's status
- Search your help articles by meaning, in the customer's language, and read the best match
- List a website's email campaigns, without recipients or content
- Send an exact reply you approve. It reaches the customer on the conversation's own channels, such as chat, email, WhatsApp or Messenger
- Resolve or reopen a conversation
- Open interactive views of your support overview and unread inbox, in agents that show them

How it connects
Supovia hosts it at https://mcp.supovia.com/mcp. There's nothing to install and no API key: add the address, then sign in to Supovia and choose the organization to authorize. Every request stays inside that organization. Clients that only run local servers can bridge to it with mcp-remote.

Good to know
- It never passes message text, previews, customer details, internal notes or staff IDs to your agent or its views, only status, counts and times.
- Sending a reply and resolving a conversation are its only changes, and both are marked so your agent asks before running them. A reply to an App Store or Google Play review publicly replaces your developer response.
- It can't create or edit websites, help articles, campaigns or customers, and it can't send campaigns.
- Supovia's sign-in screen may list scopes for its sister products; the connection stays limited to Supovia.

- Type: Plugin
- Made by: Supovia
- Category: Customer support
- Formats: Remote MCP
- Version: 0.1.2
- Website: https://www.supovia.com/developers/#mcp
- Page: https://pluginboard.ai/plugins/supovia-mcp

## Works with

- ChatGPT
- Claude
- Muse
- Grok Bot
- Gemini
- Grok
- GitHub Copilot
- Cursor
- Claude Code
- Codex
- Antigravity
- Gemini CLI
- Replit
- OpenClaw
- OpenCode
- Hermes Agent

## Install

### ChatGPT

In ChatGPT on the web: Plugins → + → Add custom MCP server, then paste https://mcp.supovia.com/mcp under Connection. Business and Enterprise plans; Pro can add read-only servers.

### Claude

In Claude (web or desktop): Customize → Connectors → Add custom connector, then paste https://mcp.supovia.com/mcp

### Muse

In Muse: In a Muse chat, ask it to create a custom connector for the MCP server at https://mcp.supovia.com/mcp. Then tap Connect on the card it shows and sign in, or add your key.

### Grok Bot

In Grok Bot: In a chat with your Bot, say "Add this MCP server: https://mcp.supovia.com/mcp". It confirms the details with you and sets it up, and the tools are ready from your next message.

### Gemini

In Gemini: At gemini.google.com: Settings → Connected Apps → Add a custom app, then paste https://mcp.supovia.com/mcp

### Grok

In Grok on the web: At grok.com/connectors: New Connector → Custom, then enter https://mcp.supovia.com/mcp and sign in if it asks.

### GitHub Copilot

Add to VS Code: vscode:mcp/install?%7B%22name%22%3A%22supovia-customer-support%22%2C%22type%22%3A%22http%22%2C%22url%22%3A%22https%3A%2F%2Fmcp.supovia.com%2Fmcp%22%7D

Copilot CLI:

```shell
copilot mcp add --transport http supovia-customer-support https://mcp.supovia.com/mcp
```

### Cursor

Add to Cursor: cursor://anysphere.cursor-deeplink/mcp/install?name=supovia-customer-support&config=eyJ1cmwiOiJodHRwczovL21jcC5zdXBvdmlhLmNvbS9tY3AifQ%3D%3D

Add to .cursor/mcp.json:

```json
{
  "mcpServers": {
    "supovia-customer-support": {
      "url": "https://mcp.supovia.com/mcp"
    }
  }
}
```

### Claude Code

Run in your terminal:

```shell
claude mcp add --transport http supovia-customer-support https://mcp.supovia.com/mcp
```

### Codex

Run in your terminal:

```shell
codex mcp add supovia-customer-support --url https://mcp.supovia.com/mcp
```

### Antigravity

Add to ~/.gemini/config/mcp_config.json:

```json
{
  "mcpServers": {
    "supovia-customer-support": {
      "url": "https://mcp.supovia.com/mcp"
    }
  }
}
```

### Gemini CLI

Run in your terminal:

```shell
gemini mcp add --transport http supovia-customer-support https://mcp.supovia.com/mcp
```

### Replit

In Replit: At replit.com/integrations, open MCP Servers → + Add MCP server, paste https://mcp.supovia.com/mcp (add any headers under Advanced settings), then click Test & save.

### OpenClaw

Run in your terminal:

```shell
openclaw mcp add supovia-customer-support --url https://mcp.supovia.com/mcp --transport streamable-http
```

If it needs a key or sign-in: For https://mcp.supovia.com/mcp, add --header NAME=value for each header it needs, or --auth oauth and then run openclaw mcp login supovia-customer-support.

### OpenCode

Run in your terminal:

```shell
opencode mcp add supovia-customer-support --url https://mcp.supovia.com/mcp
```

If it needs a key: For https://mcp.supovia.com/mcp, add --header 'NAME=value' for each header it needs. Add --global to use it in every project.

### Hermes Agent

Run in your terminal:

```shell
hermes mcp add supovia-customer-support --url https://mcp.supovia.com/mcp
```

Add to ~/.hermes/config.yaml:

```json
{
  "mcp_servers": {
    "supovia-customer-support": {
      "url": "https://mcp.supovia.com/mcp"
    }
  }
}
```

If it signs in with OAuth: If https://mcp.supovia.com/mcp asks you to sign in, add --auth oauth to the command, or auth: oauth to its entry.

---
From Pluginboard (https://pluginboard.ai).